Patient Reviews

In Newport Beach, CA, we believe that you should feel confident in your skin's appearance and texture. Choosing a skin care provider to take care of your skin is an important decision to make. At ZO Skin Centre® in Newport Beach, many men and women have trusted our ZO® products, services, and technology for their dermatological treatments, skin care management, acne regimens, anti-aging concerns, and more. If you would like to read about the experiences of others, you can read through our online reviews in this section of our website. We want you to see how our ZO® skin care professionals at the ZO Skin Centre® in Newport Beach have earned the trust of patients through their eyes. We invite you to read through our reviews, testimonials, and more that were collected from many sources on the internet so you can have access to them all in one place.

Filter23 Reviews  
5.0
DAPI
Review from P.B.  |  Source: Yelp  |  Oct 13, 2023

I have been coming to ZO Skin Center for well over 10+ years and they have literally changed my life, my confidence, and my skin.Ninka has been my esthetician and I will NOT allow anyone else touch my face/skin. I drive about 5 hours round trip every couple months just to come in and see her for a treatment. She has done facial and back facials for me. I was having some issues with some irritated skin on my back and saw a local dermatologist who put me on prescription washes and creams and it never got better. Saw Ninka once with a back facial and it cleared up immediately. Was 90% better before I even got home. Her facials are one of the most relaxing experiences I have ever had. I walk out of there feeling refreshed, skin clean, and glowing. I see and feel results immediately and they last for weeks. The Obagi Serums are able to work that much better with more results after Ninka’s facials.I get compliments about my skin often, even from other doctors. I do not get anything done, such as botox either and I am 42yrs old. I have tried other estheticians more local to me and other skin lines and will NEVER again use anything else on my skin. She is 100000% worth the time, the drive, and energy fighting traffic. She is very thorough, takes her time,  listens to you and your needs. She takes the time to look over your skin and suggest the best treatments. I cannot rave enough about her and if you do not see her, you’re doing a disservice to yourself coupled with the Obagi products. You for sure will be pleased with the results.Also, Dr. Mowlds is wonderful. He is not aggressive with pushing procedures and takes the time to make sure your individual skin needs are met. The ladies in the front are very kind and sweet as well, especially Holly who always takes care of orders, appointments, responds to messages immediately, and is very knowledgeable with the products. Again, I drive very far, but will NOT allow anyone else to touch y face/skin. Thank you to Ninka, Dr. Mowlds, Holly and the rest of the staff for always making my experience a pleasant one and making me feel more confident in my skin! 10 stars if that was an option! =) More

5.0
DAPI
Review from M.S.  |  Source: Yelp  |  Jul 20, 2020

For years I have been self conscious of a dark spot that popped up on my cheek during my first pregnancy. I contacted Kristy at ZO Skin Centre in Newport Beach who was very helpful and was able to set up a virtual consultation with Dr. Obagi since I live in Texas. The consult went great and he placed me on a new skin regime to help diminish my dark spots and make my skin look brighter and younger!  The products shipped quickly and I was able to start the following week. I am SO excited and love the products! Kristy and the other staff have gone above and beyond and even called afterwards to make sure I’m doing okay. From the moment I contacted this office I felt taken care of by their sweet staff and doctor. I can’t wait to see the final results!!! More

5.0
DAPI
Review from J.D.  |  Source: Yelp  |  Jun 16, 2017

I believe this man is the best. He approaches skin differently than anyone I know that's out there. I usually try all sorts of products but once I saw how brilliant he was, I switched to using all of his products. He knows skin & yours, after looking at you for 3 seconds. No joke. More

5.0
DAPI
Review from A.T.  |  Source: Yelp  |  May 24, 2017

Using Melamix and Vitamin A including the whole regimen cleared my skin and made it flawless. Never had better skin in my life while under the regimen! Obagi is the best! Thank you More

5.0
DAPI
Review from J.N.  |  Source: Yelp  |  May 19, 2017

Dr Obagi and staffI have been a loyal customer for many years because Dr Obagi is the best! He has a progressive scientific approach to skin care that yields effective results! Obagi and his awesome professional staff educates and demonstrates they are more than just a BRAND. Thank you my health and life has improved because of your genius!Javan More

5.0
DAPI
Review from J.K.  |  Source: Yelp  |  Oct 29, 2016

I went to see Dr. Obagi earlier this year to get 2nd opinion on a bump on my face that I thought was cancer.   My original dermatologist wanted to remove it which would have left a scar.  The moment Dr. Obagi walked into the room he easily diagnosed that it was nothing but a wart (embarrassing).  If I would have went with the advice of my original dermatologist, I would have had an unnecessary scar on face!  To my surprised he diagnosed I had Rosacea and recommended an aggressive treatment that I have just started.  I found the staff incredibly knowledgable about the ZO skin line, professional, and caring.  Also, they were very helpful in walking me through how to use the products (several times).  I've already recommended Dr. Obagi to several friends and will continue to do so. More

4.0
DAPI
Review from V.K.  |  Source: Yelp  |  Aug 16, 2016

Dr. Obagi teaches you how to approach your skin in a scientific manner. I've always read about new products and stocked up my cabinets with some of the most expensive skin care lines out there, but now I see that I was just being brainwashed by magazines. I have seen the most improvement when using his products. You can meet with him so that he can assess your skin and tell you exactly which of his products to purchase and how to use them. More

5.0
DAPI
Review from D.R.  |  Source: Yelp  |  Aug 03, 2016

Dr. Obagi is simply the best,spectacular doctor, and an amazing staff! More

5.0
DAPI
Review from R.W.  |  Source: Yelp  |  Aug 03, 2016

I've been to many skincare institutes in my lifetime and Obagi is top-notch. The experience and service was excellent and I would highly recommend this place to any of my friends who who care about exceptional skincare, and most importantly, results. More

5.0
DAPI
Review from R.S.  |  Source: Yelp  |  Jul 22, 2016

I don't often give five star reviews but I feel as a regular and longtime satisfied customer I had to. The ZO Skin Centre has saved my skin ever since my days of acne and rosacea till many of my skin emergencies today. I have never been anything but satisfied by the care, products, and results. Their skin products are high quality and effective and I recommend them to everyone.I even purchase their ZO Skin products as gifts for my family members. I highly recommend coming here and Dr. Obagi More

5.0
DAPI
Review from I.T.  |  Source: Yelp  |  Jul 12, 2016

I had a wonderful experience with Obagi today! As soon as I walked in, the atmosphere was very peaceful and zen. Abby gave me an express facial and it was just what I needed! Her calming energy helped me relax and she really made my skin glow. Thank you Obagi and Abby for making me feel beautiful! More

5.0
DAPI
Review from N.M.  |  Source: Yelp  |  May 27, 2016

I gotta say, I was a little worried to come in after seeing a handful of negative reviews. But now, it's safe to say that unfavorable feedbacks should in no way stop anyone from visiting this clinic, because these guys know how to brings results.They've come up with a standard, yet very elaborate approach on how to treat problematic skin/adult acne. And it works! It not only fixes the main condition, but improves the quality of skin as well. Unlike many respected derm docs that give out prescriptions that target the acne problem solely, at Obagi there is an entire program designed to fix all possible skin complications. I can't stress enough how important this is, especially if you have sensitive skin that reacts to every slight impact on it. Also unlike many beauty spots, they didn't pretend facials would make a noticeable change and insisted on me taking more significant steps to handle the matter.Yes, the prices are high and maybe someone in the past had possible unpleasant interactions with the staff. But I honestly can say that when you've been struggling with adult acne for a long time, the results overweight everything else.  I wanna recommend this clinic to everyone with skin concerns. I've gone through my treatment without taking any medications internally and it was the most, I wanna repeat, the most effective one I've tried ... I hope they'll think about expanding to other countries, because their products are as efficient  as one can hope for. This is my first and probably last review on yelp. I just felt like someone has to do justice to this place and explain why the readers should try to oversee the negative reviews in favor of permanent results. More

5.0
DAPI
Review from H.C.  |  Source: Yelp  |  Feb 10, 2016

My mom found Dr. Obagi in a magazine 20+ years ago and not only has he helped her immensely, he has helped me as well! I started going to Obagi for my acne when I was a young teenager after Kaiser dermatologists were no help. I got on his regimen and it helped me, but as I continued going through puberty and my acne was getting worse, I needed something more as nothing else was working. He recommended accutane for me (twice! the first time I didn't listen!) and I'm so glad he did. It was the only thing that worked and now 2 years after he prescribed it/insisted I get on it and even suggesting I go through Kaiser as it'd be cheaper there and about 6 months after finishing my course on accutane, I am acne free. He knows what he's doing and his products work. If you listen to him and do what he suggests, you'll be happy with your skin. I've also gone there for facials with Liz and she is the best! Suzy is also always friendly and welcoming. More

5.0
DAPI
Review from C.H.  |  Source: Yelp  |  Aug 15, 2015

I finally got a chance to check out the newest medspa at Fashion Island. As a newlywed, I've been finally coming down off of the stress of wedding planning and thought I'd treat myself. So I finally had some free time to call for an appointment.  They were able to fit me in the same day with Carlyn.  I have used Obagi products for a while now. But I guess they've got a new line out that they're pushing at this medspa. And to have an entire facial with them felt great. Carlyn was very sweet and very gentle with her facial. She did a microdermabrasian and oxygen on my skin in addition to the typical mask, cleanser and extraction.  Honestly, it might've been the most unique facial I've ever had. And it was great.  It's definitely pricy at about $200 plus tip.  However, I feel like it was well worth it. I'm absolutely glowing right now! I did purchase some of the new Obagi products to see if there's much of a difference between those and the old Obagi line.  They did come with a free gift, which is surprise, more products. All in all, a great experience. I'll put it on my rotation for pampering. More

5.0
DAPI
Review from K.K.  |  Source: Yelp  |  Jul 27, 2015

Dr. Obagi's products literally changed my life! I've suffered from adult acne since my early 20's and its taken a toll on my psychological state of mind; not feeling good about myself had a negative trickle down effect when it came to all areas of my life and I lacked confidence. I can say that I've tried every acne product on the market. I've been prescribed topical acne medications, organic face washes, and other expensive skin care brands and nothing has worked the way Obagi's products have. I've seen consistent progress and am beyond thrilled with the results. I feel like I can do anything now and have definitely found a new sense of confidence. I saw Nurse practitioner Anita and she was amazing. Everyone there is so warm, friendly, and accommodating. I just wish I would have found Dr. Obagi sooner. More

5.0
DAPI
Review from A.T.  |  Source: Yelp  |  Jul 17, 2014

Commit to Obagi's aggressive regime and your skin will be transformed. What's a better investment than always putting your best face forward? More

5.0
DAPI
Review from A.Q.  |  Source: Yelp  |  Dec 15, 2013

Dr. Obagi is an absolute genius. My skin is finally on the right track to where I want it to be after constant picking and deep scars. During my consultation, he had a sense of humor and was straight to the point with my skin's problems. The institute and its staff are lovely and very high-end. I came in to buy more products again and am so excited to keep seeing results. The products are worth the price, they actually WORK. More

5.0
DAPI
Review from H.L.  |  Source: Yelp  |  Oct 08, 2013

I have been suffering from acne since high school. Before visiting the Obagi Skin Health Institute, I have tried a lot of the over-the-counter treatments, like the Proactive, Clinique, Neutrogena, etc. All of these had worked for a while, and then stopped working. And none of them can actually reduce/control my breakouts and my acne scars that left behind.I finally decided to visit the dermatologist last year after being depressed with the OTC treatments. And I am so happy that I made the decision. To be honestly, I didn't do a lot of research on which dermatologist that I'm gonna visit. I just googled it, and Obagi popped up! I called for an appointment and the miracle has begun!My first consultation was with the well-famed Dr. Obagi. As all the negative reviews said, it was right that he didn't spend a lot of time with me, totally about 20 minutes. By then I was using all OTC products. But I convinced myself to switch to the all Obagi products after seeing how great skin Dr. Obagi himself has. I'm not gonna lie that everything was sooooooooo expensive. But the result makes me believe that you get what you pay for.Before I made my decision on whether I'm gonna start the program, Dr. Obagi warned me about the possible side effects in the first month, including severe peeling and redness. I was scared. But my skin was pretty bad at that time. So I thought I had nothing more to lose. I started the Obagi program in Feb. last year, and went out of it in Sept. I think.It was a very harsh program. My skin was peeking and extremely red with pain in the first month. Nothing actually helped with the side effects. I was a little bit afraid. But all the reviews online were saying that these were normal. And I remembered that Dr. Obagi also warned me about these. So I insisted in the program. In the meantime, my acne was already under control. I got very few breakouts. And none of them were as big as they were before. I was in the program for about 6-7 months. I walked out with natural glowing skin. Most of my acne scars were cleared out. And my breakouts were under control. During the program, I forced myself to stick with the products that Dr. Obagi prescribed except for some extremely gentle hydrating products. I also got regular facial to get off the dead skin. I was also put into the accutane program for 5 months. My insurance didn't cover it. So it was expensive. But I was very lucky that I didn't have any side effects. I don't know how well accutane worked because I was using the Obagi products in conjunction with it. But the whole program cleared me out.Starting from this year, I thought I would try out some other medical brands and stopped using all Obagi products for couple of months. And this is true. My acne went worse. It was not as bad as it was before the treatment. But it definitely went worse comparing last year. So I went back to use the complex A cream, the blender cream and the Te-pads in conjunction with other non-Obagi products. After a month of doing so, my skin was back to normal again. Even during my cycle period, I didn't get a single big breakout.Obagi program is definitely nose-bleeding expensive. And it is also a very harsh program. I don't think everybody can tolerate it. So do the research before going there. If you can't get over with the peeling and redness, then it probably is not for you. Since I started the program, I am getting so many compliments on my skin. And I even referred a friend there. And she was also getting very satisfactory results. All I want to say is that if you decide to go there, then just fully trust the doctors there; follow strictly with the program; be patient and be consistent. You will see results. And you will get what you pay for. More

5.0
DAPI
Review from B.E.  |  Source: Yelp  |  Aug 30, 2011

I had some Cystic Acne at the age of 40!! I couldn't shave on a daily basis because my skin was very sensitive. After using different products and wasting my money, I went to see Dr. Obagi. The result: very healthy, firm skin. No more cystic acne, and I could shave without any bumps and acne!!!! I highly recommend this institute. I have been dealing with Dr. Obagi, and his registered nurse Diana. Very happy with the office staff and the result is amazing. The only downfall is that the visits are costly and they don't accept insurance, but you could submit the recite to your health insurance and they reimburse you partially. More

5.0
DAPI
Review from L.B.  |  Source: Yelp  |  Sep 09, 2010

I guess first off I should say that I am one of those people who started getting blemishes (what a soft word) at 12 or 13, and they never went away.  Had them through my teens, 20's, 30's, 40's and 50's (really).  The sites moved around, forehead to all over to chin.  Tried Accutane in my 30's when it first came out (got a "remission" of acne for about 6 years, didn't want to take another round because I was child bearing).  Throughout my life I have battled acne and dealt with the emotional effects.  In addition to Accutane, I've used benzol peroxide, tetracycline, cleocine, retin-A, the pill, Christine Valmay, Dermatalogica, Erno Lazlo, over the counter remedies too numerous to mention or even remember, and even toothpaste and windex (courtesy of My Big Fat Greek Wedding, it worked for Aidan but not for me). OK, there are my credentials.Obagi......OMG.  The counsultation is $200, and Dr. Obagi doesn't say much (I think he says the same thing to everyone) so you could actually skip that if you want to purchase his products online instead of in his office, it is the same stuff.The products work.  That is all I can say.  I am 59 and my skin is smooth, the age spots are GONE, no blemishes (whoever tells you that acne ends after menopause is wrong),  no peeling from using the wrong stuff (you can always use less if you peel from his products, and some peeling is good), I guess the best thing I can say is that I don't spend any time worrying about my skin, and I feel great about how my skin looks. More

4.0
DAPI
Review from J.E.  |  Source: Yelp  |  Aug 12, 2008

I've been using Obagi for about 3 years now. It's one of the best things I could've ever done for myself - but having blemish free skin is not cheap. First off, the consultation to see Dr. Obagi is $200 alone. He stays with you about 10 minutes, touches your face a couple of times and then you're done. I think he said no more than 20 words to me, and included in that was - you use too much moisturizer. So, he recommended to me that I use the Obagi CR-X system. For all the pieces in the set - it's about $500 and if used properly you are going to need a refill on your products every 1.5 month. The great thing is that often times, the sunblock and face wash will last longer than the others so you only need to buy that stuff every other refill period. Mind you those are the cheapest things within the set - so you still need to shell out major bucks. Thank god they allow you to buy things separately so you don't have to shell out the $500 each time, but expect to spend at least $300 every now and then.If you have bad skin going into it, I suggest you use the Obagi Nu Derm system - you'll peel but it does wonders. A good friend of mine uses it and she has amazing skin now! More

5.0
DAPI
Review from S.W.  |  Source: Yelp  |  Apr 20, 2008

this is by far the best skin treatment clinic & doctor.  Although I spend about $2000/year for products and treatments, I think this is by far much less expensive than some of the "spa facials" and expensive cosmetics you buy from dept stores.  I've been a patient of Dr Obagi for over 10 years and have referred everyone I know who is interested in skin care (some of my friends have had serious problems with pigmentation spots from sun exposure).  My skin is i the best conditio since my 30's (and I'm almost 60).  Most people think I'm in my 40's.  I cannot more highly recommend a skin treatment.  Although you may have to wait to see Dr Obagi, it is worth the wait.  He is very no nonsense and direct in his diagnosis.  His daughter, Sandra, manages the San Gabriel clinic and does the facials (therapeutic, not be confused with spa facials).  She is really good and takes time to answer questions and make recommendations). More

5.0
DAPI
Review from C.C.  |  Source: Yelp  |  Jul 21, 2006

Dr. Obagi is a well-known skin-care specialist...he even has his own clinically proven Obagi system to treat hyperpigmentation, pot-marks, etc.  Seriously...it's a MIRACLE system.During his consultation (which runs $200-350 depending on how many issues he's talking to you about...me, it was just pigmentation) he'll look you over with a fine-tooth comb (literally, checks your face and hair-line and so on) and then he'll A) diagnose B) diagram what's going on with your skin and WHY C) talk about what you've done in the past to correct it D) illustrate with pen and paper how he's going to fix it E) goes over which products will work for you and how to use them.  He's very approachable, likeable, knowledgeable...he'll answer any and all questions.  Basically he told me that I should just go hom and give all of my skin-care products to someone I don't like...cuz none of them work! lolIf you want to TRANSFORM your skin and not just MASK it...go to Dr. Obagi. More

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