I came here for a consultation for my pigmentation with Dr. Mowlds. I was not optimistic considering I have been to many dermatologists and aestheticians to try and get rid of my dark spots and hyperpigmentation. I was interested in Clear and Brilliant so that is what I came in for the consultation. The front receptionist was very pleasant on the phone and nice in person as well. When I came in to the office I explained all of my recent visits and creams, etc. and how I wanted laser treatment to eliminate the hyperpigmentation around my eyes and face. Dr. M looked at me and told me everything I did not want to here. He told me there was no quick fix and that I should try retin-a and other brightening creams for 4-6 weeks before trying any laser treatments. He also told me that Clear and Brilliant would only provide me temporary results and he did not want to take my money when the spots just return. I appreciated the fact that he was honest and did not just try to sell me a laser package to provide quick results when I was not a real candidate. He suggested I purchase a few creams and a skincare regimen and even then, I asked him what was the most important step and he told me 1-2 items out of the 6. I gladly paid the consultation fee and purchased the 2 items that were "critical" and booked my 6 week follow up. I really appreciated and respected Dr. M and although I didn't hear what I wanted to and was not ultimately able to get the laser treatments, I'm hopeful I can start my retinol and brightening plan to get rid of the spots from deep within my skin. Ps- park near Whole Foods and Barnes & Noble for fast access into the right level straight into the spa. More