I can not say enough amazing things about ZO’s at Fashion Island. (I bought their products through a different consultant that sold ZO and needed to restock because I LOVE their products.)So, I was there a few weeks ago with my sister and Holly was there to answer ALL of our questions. She was so patient, kind and extremely knowledgeable! She wasn’t trying to "up-sell" us. She genuinely showed interest in helping us figure out our skin regimens.Fast forward to yesterday, I called Holly to ask her about a facial I was thinking of getting somewhere else. She highly encouraged me to use a ZO Facialist since I’m using the products and my skin may have a different reaction to other chemicals. She connected me with Avery and Avery was also very patient answering my questions and easing my concerns with my regimen. I ended up canceling my other facial and booked with Avery for this morning. OMG!!! I had a hydrating facial and I don’t think I could ever use anyone else again!!! TOP NOTCH! My face looks and feels like I just stepped back in time 20 years! The variety Avery used on my face felt like I just got back from a well-rested vacation! I HIGHLY encourage anyone looking for an incredible facial to get a hydrating facial by Avery! You will walk away feeling AMAZING!! I highly recommend their face cleaning regimens as well! Worth every penny!! More
So happy to be back into ZO Newport Beach and to see the Amazing Kristy and Sara in person after quarantine. Kristy was so wonderful to keep me stocked up on the products I love. She has always given the best customer service and she went above and beyond while the storefront was closed. I have missed Sara’s amazing facials and can’t wait for my treatment at the end of the month. Looking forward to getting my skin glowing again. ZO Newport is the best!!! More
Absolutely beautiful office and gracious, friendly, top notch team that will customize their treatment to your specific needs. I felt so relaxed and in amazing hands with my Jen-Ryan who did my facial! She truly knows her stuff and she has the most gentle technique. I look forward to coming back for my next treatment with her in December. . I highly recommend them! More
I took my son there for the first time to get a facial with me. he, like most teens, had a tiny bit of acne problem. The ladies there are excellent. I felt so comfortable that I booked for a package of coolsculpting and received the first session already. The ladies are so wonderful and welcoming. I had great results. My son is a teenager and was his first time receiving a facial and he loved it. I even had some trouble with my care credit card and the ladies were so nice, they called me the next day and took so much extra time accommodating me. I will give the product and services to this place more stars if I had the option :) and recommend it to everyone. More
I was looking for a place in OC to do my regular facials. Came here for the first time and got a deep cleaning facial. I can honestly say that it was one of the best facials I've ever received! I saw immediate results and the esthetician Dani, even gave me a bday discount. I'm excited that I found this place. I will be my go-to... highly recommend! More
I posted my review of the Beverly Hills location separately. I have family in the OC, so when I am local I follow-up with Dr. Bashey. Like I mentioned in my other review, the doctor is kind, compassionate, and very understanding. He is articulate and professional and I find myself not only being super happy with the care he gives me- each time I see him I come out a more educated patient. I am a doctor myself and I am highly critical of doctors but he is exceptional. This office is so beautiful and the staff very very helpful and friendly. I sometimes come in and get facials here too which I find really convenient. I would like to thank Dr. Bashey, Nancy, Jen Ryan, and Melissa for their taking such great care of my skin. More
Best skin and spa specialists I've ever been to!!! They are the only ones I trust for facials, my skin has improved massively since I started using all the Obagi products and getting monthly facials from them. The Dermaplane facial is my favorite, my skin feels baby soft afterwards! Abbey, Ana, and Mellissa are sooooo amazing at what they do. I've recommended all my friends to visit the Laguna Beach ZO clinic and now they are hooked too! 100% recommended!!! More
Dani is the best esthetician! I've been seeing her for my facials even before she was with ZO and she is the best. She is friendly, professional, thorough and just overall awesome! I love the ZO line, it's changed how my skin looks and I get far less breakouts! My mom also uses their products now. She met with Dr. Kosins and after a few months of treatment her age spots are gone! I highly recommend going to see Dani! She will recommend the right products for you and the facials she gives are amazing! More
Life changing facial with Danielle. My first time here today and as soon as my first facial was over, I immediately noticed a difference in my skin. What I love was she was never pushy about their products. She recommended that I ease into their products and slowly start incorporating other items after a few months. Love that. I ended buying the 4 essential items I needed and it was reasonably priced. Before I left I already booked my next appointment with Danielle! More
I had a wonderful experience with Obagi today! As soon as I walked in, the atmosphere was very peaceful and zen. Abby gave me an express facial and it was just what I needed! Her calming energy helped me relax and she really made my skin glow. Thank you Obagi and Abby for making me feel beautiful! More
I've been getting facials for years and NEVER have I had an experience like I had today. Not only, did Nikki perform a facial, she also derma planed my face. It beats waxing and threading! The staff is top notch and my overall experience was the best in 43 years!!!! More
I gotta say, I was a little worried to come in after seeing a handful of negative reviews. But now, it's safe to say that unfavorable feedbacks should in no way stop anyone from visiting this clinic, because these guys know how to brings results.They've come up with a standard, yet very elaborate approach on how to treat problematic skin/adult acne. And it works! It not only fixes the main condition, but improves the quality of skin as well. Unlike many respected derm docs that give out prescriptions that target the acne problem solely, at Obagi there is an entire program designed to fix all possible skin complications. I can't stress enough how important this is, especially if you have sensitive skin that reacts to every slight impact on it. Also unlike many beauty spots, they didn't pretend facials would make a noticeable change and insisted on me taking more significant steps to handle the matter.Yes, the prices are high and maybe someone in the past had possible unpleasant interactions with the staff. But I honestly can say that when you've been struggling with adult acne for a long time, the results overweight everything else. I wanna recommend this clinic to everyone with skin concerns. I've gone through my treatment without taking any medications internally and it was the most, I wanna repeat, the most effective one I've tried ... I hope they'll think about expanding to other countries, because their products are as efficient as one can hope for. This is my first and probably last review on yelp. I just felt like someone has to do justice to this place and explain why the readers should try to oversee the negative reviews in favor of permanent results. More
I originally was referred to this location years ago. I was a bit nervous with the expense and procedures. The staff was able to accommodate very quickly facials and peels for my freckles. I purchased the entire line for treatment. The only disappointment is the change in the product. I enjoyed and saw the results a lot faster in the original U.S. And euro Nuderm line. The new line is the Zo line which in my opinion not as effective, still a great product just not as quickly effective as the Original Nuderm line. The location is very clean and organized and the staff is very informative on what's best for your skin and what's not, the staff doesn't up sell which I like . The eye cream and vitamin C are a must for me :) and well worth the price. More
My mom found Dr. Obagi in a magazine 20+ years ago and not only has he helped her immensely, he has helped me as well! I started going to Obagi for my acne when I was a young teenager after Kaiser dermatologists were no help. I got on his regimen and it helped me, but as I continued going through puberty and my acne was getting worse, I needed something more as nothing else was working. He recommended accutane for me (twice! the first time I didn't listen!) and I'm so glad he did. It was the only thing that worked and now 2 years after he prescribed it/insisted I get on it and even suggesting I go through Kaiser as it'd be cheaper there and about 6 months after finishing my course on accutane, I am acne free. He knows what he's doing and his products work. If you listen to him and do what he suggests, you'll be happy with your skin. I've also gone there for facials with Liz and she is the best! Suzy is also always friendly and welcoming. More
Obagi is one of the best spa's I have ever been to hand down! Not only is the place absolutely beautiful but they keep their offices spotless! The entire staff knows you by name and makes sure that you feel welcomed when you arrive. I do have to say that Ana Schissler at Obagi is the best facialist I have ever been to. If you want to try anything new or need a Hyrdofacial, she is definitely the one for you (she also gives the best neck massages)! She has been doing my facials for over a year and she has completely transformed by skin. Not only is she a great facialist but she also is very educated. I am in my second trimester and Ana was so informative on what products I should change over to and what can and can't be done during my pregnancy. If you want a beautiful place to relax and experienced facialists with product knowledge this place is definitely for you! More
I had my very first Hydra Facial with esthetician Carlyn and I am hooked! She customized each step to meet my skin care needs, it felt good, and my skin looked great afterwards. I love the cleanliness and professionalism of the practice and staff. I highly recommend this medical spa! More
I finally got a chance to check out the newest medspa at Fashion Island. As a newlywed, I've been finally coming down off of the stress of wedding planning and thought I'd treat myself. So I finally had some free time to call for an appointment. They were able to fit me in the same day with Carlyn. I have used Obagi products for a while now. But I guess they've got a new line out that they're pushing at this medspa. And to have an entire facial with them felt great. Carlyn was very sweet and very gentle with her facial. She did a microdermabrasian and oxygen on my skin in addition to the typical mask, cleanser and extraction. Honestly, it might've been the most unique facial I've ever had. And it was great. It's definitely pricy at about $200 plus tip. However, I feel like it was well worth it. I'm absolutely glowing right now! I did purchase some of the new Obagi products to see if there's much of a difference between those and the old Obagi line. They did come with a free gift, which is surprise, more products. All in all, a great experience. I'll put it on my rotation for pampering. More
I have been suffering from acne since high school. Before visiting the Obagi Skin Health Institute, I have tried a lot of the over-the-counter treatments, like the Proactive, Clinique, Neutrogena, etc. All of these had worked for a while, and then stopped working. And none of them can actually reduce/control my breakouts and my acne scars that left behind.I finally decided to visit the dermatologist last year after being depressed with the OTC treatments. And I am so happy that I made the decision. To be honestly, I didn't do a lot of research on which dermatologist that I'm gonna visit. I just googled it, and Obagi popped up! I called for an appointment and the miracle has begun!My first consultation was with the well-famed Dr. Obagi. As all the negative reviews said, it was right that he didn't spend a lot of time with me, totally about 20 minutes. By then I was using all OTC products. But I convinced myself to switch to the all Obagi products after seeing how great skin Dr. Obagi himself has. I'm not gonna lie that everything was sooooooooo expensive. But the result makes me believe that you get what you pay for.Before I made my decision on whether I'm gonna start the program, Dr. Obagi warned me about the possible side effects in the first month, including severe peeling and redness. I was scared. But my skin was pretty bad at that time. So I thought I had nothing more to lose. I started the Obagi program in Feb. last year, and went out of it in Sept. I think.It was a very harsh program. My skin was peeking and extremely red with pain in the first month. Nothing actually helped with the side effects. I was a little bit afraid. But all the reviews online were saying that these were normal. And I remembered that Dr. Obagi also warned me about these. So I insisted in the program. In the meantime, my acne was already under control. I got very few breakouts. And none of them were as big as they were before. I was in the program for about 6-7 months. I walked out with natural glowing skin. Most of my acne scars were cleared out. And my breakouts were under control. During the program, I forced myself to stick with the products that Dr. Obagi prescribed except for some extremely gentle hydrating products. I also got regular facial to get off the dead skin. I was also put into the accutane program for 5 months. My insurance didn't cover it. So it was expensive. But I was very lucky that I didn't have any side effects. I don't know how well accutane worked because I was using the Obagi products in conjunction with it. But the whole program cleared me out.Starting from this year, I thought I would try out some other medical brands and stopped using all Obagi products for couple of months. And this is true. My acne went worse. It was not as bad as it was before the treatment. But it definitely went worse comparing last year. So I went back to use the complex A cream, the blender cream and the Te-pads in conjunction with other non-Obagi products. After a month of doing so, my skin was back to normal again. Even during my cycle period, I didn't get a single big breakout.Obagi program is definitely nose-bleeding expensive. And it is also a very harsh program. I don't think everybody can tolerate it. So do the research before going there. If you can't get over with the peeling and redness, then it probably is not for you. Since I started the program, I am getting so many compliments on my skin. And I even referred a friend there. And she was also getting very satisfactory results. All I want to say is that if you decide to go there, then just fully trust the doctors there; follow strictly with the program; be patient and be consistent. You will see results. And you will get what you pay for. More
I have suffered with adult acne since I was 45, then menopause, then just constant cystic breakouts. I tried many EXPENSIVE products that were prescription including retin A Micro-gel. Nothing really worked or at least not for long. I kept hearing about Obaji and many estheticians who did not work for his company would say he is the best. Since using Obaji, my skin has drastically changed and improved. I do not like how expensive it is to see him but the products are comparable in price in what I was buying previously. I do believe I have found my home with Obaji when it come sto my facial products. More
this is by far the best skin treatment clinic & doctor. Although I spend about $2000/year for products and treatments, I think this is by far much less expensive than some of the "spa facials" and expensive cosmetics you buy from dept stores. I've been a patient of Dr Obagi for over 10 years and have referred everyone I know who is interested in skin care (some of my friends have had serious problems with pigmentation spots from sun exposure). My skin is i the best conditio since my 30's (and I'm almost 60). Most people think I'm in my 40's. I cannot more highly recommend a skin treatment. Although you may have to wait to see Dr Obagi, it is worth the wait. He is very no nonsense and direct in his diagnosis. His daughter, Sandra, manages the San Gabriel clinic and does the facials (therapeutic, not be confused with spa facials). She is really good and takes time to answer questions and make recommendations). More