Patient Reviews

Reviews for ZO Facial Treatments Treatments + Services in Newport Beach, CA

In Newport Beach, CA, we believe that you should feel confident in your skin's appearance and texture. Choosing a skin care provider to take care of your skin is an important decision to make. At ZO Skin Centre® in Newport Beach, many men and women have trusted our ZO® products, services, and technology for their dermatological treatments, skin care management, acne regimens, anti-aging concerns, and more. If you would like to read about the experiences of others, you can read through our online reviews in this section of our website. We want you to see how our ZO® skin care professionals at the ZO Skin Centre® in Newport Beach have earned the trust of patients through their eyes. We invite you to read through our reviews, testimonials, and more that were collected from many sources on the internet so you can have access to them all in one place.

Filter16 Reviews  
5.0
DAPI
Review from A.Z.  |  Source: Yelp  |  Jul 30, 2024

ZO Skin Center in Newport Beach is one of my favorite places to indulge in some self-care. I've had some of the best facials here, thanks to the incredible Ninka. Her expertise and attention to detail make each visit a truly exceptional experience. I highly recommend Ninka to all my friends and family--she's simply the best. Additionally, I absolutely love all of the ZO products; they've become a staple in my skincare routine. If you're looking for top-notch treatments and products, ZO Skin Center is the place to go! More

5.0
DAPI
Review from P.B.  |  Source: Yelp  |  Oct 13, 2023

I have been coming to ZO Skin Center for well over 10+ years and they have literally changed my life, my confidence, and my skin.Ninka has been my esthetician and I will NOT allow anyone else touch my face/skin. I drive about 5 hours round trip every couple months just to come in and see her for a treatment. She has done facial and back facials for me. I was having some issues with some irritated skin on my back and saw a local dermatologist who put me on prescription washes and creams and it never got better. Saw Ninka once with a back facial and it cleared up immediately. Was 90% better before I even got home. Her facials are one of the most relaxing experiences I have ever had. I walk out of there feeling refreshed, skin clean, and glowing. I see and feel results immediately and they last for weeks. The Obagi Serums are able to work that much better with more results after Ninka’s facials.I get compliments about my skin often, even from other doctors. I do not get anything done, such as botox either and I am 42yrs old. I have tried other estheticians more local to me and other skin lines and will NEVER again use anything else on my skin. She is 100000% worth the time, the drive, and energy fighting traffic. She is very thorough, takes her time,  listens to you and your needs. She takes the time to look over your skin and suggest the best treatments. I cannot rave enough about her and if you do not see her, you’re doing a disservice to yourself coupled with the Obagi products. You for sure will be pleased with the results.Also, Dr. Mowlds is wonderful. He is not aggressive with pushing procedures and takes the time to make sure your individual skin needs are met. The ladies in the front are very kind and sweet as well, especially Holly who always takes care of orders, appointments, responds to messages immediately, and is very knowledgeable with the products. Again, I drive very far, but will NOT allow anyone else to touch y face/skin. Thank you to Ninka, Dr. Mowlds, Holly and the rest of the staff for always making my experience a pleasant one and making me feel more confident in my skin! 10 stars if that was an option! =) More

5.0
DAPI
Review from E.S.  |  Source: Yelp  |  Apr 15, 2023

I have been coming to ZO Skin Health here at Fashion Island for the better part of a year now. I have to say, there isn't better skincare available on the market; this is amazing! I always stay stocked with product and it has done wonders for my skin. I love it!!What I love even more than that, is the esthetician services at this location. I absolutely ADORE Katie; she's my go to gal for all things related to keeping my skin looking glowy and amazing! She takes care of me at least once a month when I come in for my hydrafacial and microdermabrasion appointments. She's very knowledgeable and is just all around the most sweet, down to earth woman who I have no problem trusting my only face with. She's the best! I also want to shout out Karen and Ericka for being amazing as well. Every time I come in, I'm treated like family and I absolutely love these women. Thank you so much for keeping my skin healthy! More

5.0
DAPI
Review from L.C.  |  Source: Yelp  |  Nov 03, 2022

I've had two wonderful Hydrafacial appointments from two different estheticians. I was extremely happy with both. More

5.0
DAPI
Review from T.S.  |  Source: Yelp  |  Dec 28, 2021

It took me years to finally find a specialist who I fully trust when it comes to my skin health. Ninka B. is the ONLY medical aesthetician who takes care of my skin for the last two and a half years. Absolutely confidently I can say that my skin has never looked so glowing, youthful and fresh, as it is for the last two and a half yearsI have never received so many compliments about the way it looks. My favorite face treatment is the ZO® Regeneration Treatment: Hydrafacial. Ninka also recommended me wonderful skincare products that I use at home to keep my skin hydrated and glowing and I never run out of them. The must-have: Daily Power Defense, Growth Factor Serum, Complexion Renewal Pads  Thank you, dear Ninka- YOU are a real life fairyVisiting you always feels incredible and I am so grateful for you More

5.0
DAPI
Review from O.J.  |  Source: Yelp  |  Apr 16, 2021

I can not say enough amazing things about ZO’s at Fashion Island. (I bought their products through a different consultant that sold ZO and needed to restock because I LOVE their products.)So, I was there a few weeks ago with my sister and Holly was there to answer ALL of our questions. She was so patient, kind and extremely knowledgeable! She wasn’t trying to "up-sell" us. She genuinely showed interest in helping us figure out our skin regimens.Fast forward to yesterday, I called Holly to ask her about a facial I was thinking of getting somewhere else. She highly encouraged me to use a ZO Facialist since I’m using the products and my skin may have a different reaction to other chemicals. She connected me with Avery and Avery was also very patient answering my questions and easing my concerns with my regimen. I ended up canceling my other facial and booked with Avery for this morning. OMG!!! I had a hydrating facial and I don’t think I could ever use anyone else again!!! TOP NOTCH!  My face looks and feels like I just stepped back in time 20 years! The variety Avery used on my face felt like I just got back from a well-rested vacation! I HIGHLY encourage anyone looking for an incredible facial to get a hydrating facial by Avery! You will walk away feeling AMAZING!! I highly recommend their face cleaning regimens as well! Worth every penny!! More

5.0
DAPI
Review from N.S.  |  Source: Yelp  |  Sep 26, 2017

I took my son there for the first time to get a facial with me. he, like most teens, had a tiny bit of acne problem. The ladies there are excellent. I felt so comfortable that I booked for a package of coolsculpting and received the first session already. The ladies are so wonderful and welcoming. I had great results. My son is a teenager and was his first time receiving a facial and he loved it. I even had some trouble with my care credit card and the ladies were so nice, they called me the next day and took so much extra time accommodating me. I will give the product and services to this place more stars if I had the option :) and recommend it to everyone. More

5.0
DAPI
Review from I.T.  |  Source: Yelp  |  Jul 12, 2016

I had a wonderful experience with Obagi today! As soon as I walked in, the atmosphere was very peaceful and zen. Abby gave me an express facial and it was just what I needed! Her calming energy helped me relax and she really made my skin glow. Thank you Obagi and Abby for making me feel beautiful! More

5.0
DAPI
Review from J.C.  |  Source: Yelp  |  Jun 05, 2016

I've been getting facials for years and NEVER have I had an experience like I had today.  Not only, did Nikki perform a facial, she also derma planed my face.  It beats waxing and threading!  The staff is top notch and my overall experience was the best in 43 years!!!! More

5.0
DAPI
Review from N.M.  |  Source: Yelp  |  May 27, 2016

I gotta say, I was a little worried to come in after seeing a handful of negative reviews. But now, it's safe to say that unfavorable feedbacks should in no way stop anyone from visiting this clinic, because these guys know how to brings results.They've come up with a standard, yet very elaborate approach on how to treat problematic skin/adult acne. And it works! It not only fixes the main condition, but improves the quality of skin as well. Unlike many respected derm docs that give out prescriptions that target the acne problem solely, at Obagi there is an entire program designed to fix all possible skin complications. I can't stress enough how important this is, especially if you have sensitive skin that reacts to every slight impact on it. Also unlike many beauty spots, they didn't pretend facials would make a noticeable change and insisted on me taking more significant steps to handle the matter.Yes, the prices are high and maybe someone in the past had possible unpleasant interactions with the staff. But I honestly can say that when you've been struggling with adult acne for a long time, the results overweight everything else.  I wanna recommend this clinic to everyone with skin concerns. I've gone through my treatment without taking any medications internally and it was the most, I wanna repeat, the most effective one I've tried ... I hope they'll think about expanding to other countries, because their products are as efficient  as one can hope for. This is my first and probably last review on yelp. I just felt like someone has to do justice to this place and explain why the readers should try to oversee the negative reviews in favor of permanent results. More

4.0
DAPI
Review from R.B.  |  Source: Yelp  |  May 23, 2016

I originally was referred to this location years ago.  I was a bit nervous with the expense and procedures.  The staff was able to accommodate very quickly facials and peels for my freckles.  I purchased the entire line for treatment.  The only disappointment is the change in the product.  I enjoyed and saw the results a lot faster in the original U.S. And euro Nuderm line.  The new line is the Zo line which in my opinion not as effective, still a great product just not as quickly effective as the Original Nuderm line. The location is very clean and organized and the staff is very informative on what's best for your skin and what's not, the staff doesn't up sell which I like .  The eye cream and vitamin C are a must for me :) and well worth the price. More

5.0
DAPI
Review from H.C.  |  Source: Yelp  |  Feb 10, 2016

My mom found Dr. Obagi in a magazine 20+ years ago and not only has he helped her immensely, he has helped me as well! I started going to Obagi for my acne when I was a young teenager after Kaiser dermatologists were no help. I got on his regimen and it helped me, but as I continued going through puberty and my acne was getting worse, I needed something more as nothing else was working. He recommended accutane for me (twice! the first time I didn't listen!) and I'm so glad he did. It was the only thing that worked and now 2 years after he prescribed it/insisted I get on it and even suggesting I go through Kaiser as it'd be cheaper there and about 6 months after finishing my course on accutane, I am acne free. He knows what he's doing and his products work. If you listen to him and do what he suggests, you'll be happy with your skin. I've also gone there for facials with Liz and she is the best! Suzy is also always friendly and welcoming. More

5.0
DAPI
Review from C.H.  |  Source: Yelp  |  Aug 15, 2015

I finally got a chance to check out the newest medspa at Fashion Island. As a newlywed, I've been finally coming down off of the stress of wedding planning and thought I'd treat myself. So I finally had some free time to call for an appointment.  They were able to fit me in the same day with Carlyn.  I have used Obagi products for a while now. But I guess they've got a new line out that they're pushing at this medspa. And to have an entire facial with them felt great. Carlyn was very sweet and very gentle with her facial. She did a microdermabrasian and oxygen on my skin in addition to the typical mask, cleanser and extraction.  Honestly, it might've been the most unique facial I've ever had. And it was great.  It's definitely pricy at about $200 plus tip.  However, I feel like it was well worth it. I'm absolutely glowing right now! I did purchase some of the new Obagi products to see if there's much of a difference between those and the old Obagi line.  They did come with a free gift, which is surprise, more products. All in all, a great experience. I'll put it on my rotation for pampering. More

5.0
DAPI
Review from H.L.  |  Source: Yelp  |  Oct 08, 2013

I have been suffering from acne since high school. Before visiting the Obagi Skin Health Institute, I have tried a lot of the over-the-counter treatments, like the Proactive, Clinique, Neutrogena, etc. All of these had worked for a while, and then stopped working. And none of them can actually reduce/control my breakouts and my acne scars that left behind.I finally decided to visit the dermatologist last year after being depressed with the OTC treatments. And I am so happy that I made the decision. To be honestly, I didn't do a lot of research on which dermatologist that I'm gonna visit. I just googled it, and Obagi popped up! I called for an appointment and the miracle has begun!My first consultation was with the well-famed Dr. Obagi. As all the negative reviews said, it was right that he didn't spend a lot of time with me, totally about 20 minutes. By then I was using all OTC products. But I convinced myself to switch to the all Obagi products after seeing how great skin Dr. Obagi himself has. I'm not gonna lie that everything was sooooooooo expensive. But the result makes me believe that you get what you pay for.Before I made my decision on whether I'm gonna start the program, Dr. Obagi warned me about the possible side effects in the first month, including severe peeling and redness. I was scared. But my skin was pretty bad at that time. So I thought I had nothing more to lose. I started the Obagi program in Feb. last year, and went out of it in Sept. I think.It was a very harsh program. My skin was peeking and extremely red with pain in the first month. Nothing actually helped with the side effects. I was a little bit afraid. But all the reviews online were saying that these were normal. And I remembered that Dr. Obagi also warned me about these. So I insisted in the program. In the meantime, my acne was already under control. I got very few breakouts. And none of them were as big as they were before. I was in the program for about 6-7 months. I walked out with natural glowing skin. Most of my acne scars were cleared out. And my breakouts were under control. During the program, I forced myself to stick with the products that Dr. Obagi prescribed except for some extremely gentle hydrating products. I also got regular facial to get off the dead skin. I was also put into the accutane program for 5 months. My insurance didn't cover it. So it was expensive. But I was very lucky that I didn't have any side effects. I don't know how well accutane worked because I was using the Obagi products in conjunction with it. But the whole program cleared me out.Starting from this year, I thought I would try out some other medical brands and stopped using all Obagi products for couple of months. And this is true. My acne went worse. It was not as bad as it was before the treatment. But it definitely went worse comparing last year. So I went back to use the complex A cream, the blender cream and the Te-pads in conjunction with other non-Obagi products. After a month of doing so, my skin was back to normal again. Even during my cycle period, I didn't get a single big breakout.Obagi program is definitely nose-bleeding expensive. And it is also a very harsh program. I don't think everybody can tolerate it. So do the research before going there. If you can't get over with the peeling and redness, then it probably is not for you. Since I started the program, I am getting so many compliments on my skin. And I even referred a friend there. And she was also getting very satisfactory results. All I want to say is that if you decide to go there, then just fully trust the doctors there; follow strictly with the program; be patient and be consistent. You will see results. And you will get what you pay for. More

4.0
DAPI
Review from S.R.  |  Source: Yelp  |  Mar 03, 2012

I have suffered with adult acne since I was 45, then menopause, then just constant cystic breakouts. I tried many EXPENSIVE products that were prescription including retin A Micro-gel. Nothing really worked or at least not for long. I kept hearing about Obaji and many estheticians who did not work for his company would say he is the best. Since using Obaji, my skin has drastically changed and improved. I do not like how expensive it is to see him but the products are comparable in price in what I was buying previously. I do believe I have found my home with Obaji when it come sto my facial products. More

5.0
DAPI
Review from S.W.  |  Source: Yelp  |  Apr 20, 2008

this is by far the best skin treatment clinic & doctor.  Although I spend about $2000/year for products and treatments, I think this is by far much less expensive than some of the "spa facials" and expensive cosmetics you buy from dept stores.  I've been a patient of Dr Obagi for over 10 years and have referred everyone I know who is interested in skin care (some of my friends have had serious problems with pigmentation spots from sun exposure).  My skin is i the best conditio since my 30's (and I'm almost 60).  Most people think I'm in my 40's.  I cannot more highly recommend a skin treatment.  Although you may have to wait to see Dr Obagi, it is worth the wait.  He is very no nonsense and direct in his diagnosis.  His daughter, Sandra, manages the San Gabriel clinic and does the facials (therapeutic, not be confused with spa facials).  She is really good and takes time to answer questions and make recommendations). More

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